Medical / Logistics Delivery Fleet
The Operational Drag
Drivers carry paper manifests and make manual phone check-ins. Proof-of-delivery sign-offs sit in truck cabs for 48 hours before being manually transcribed into billing spreadsheets. Chain-of-custody compliance remains at risk, and lost delivery notes delay billing cycles.
The Deterministic System
Mobile-first PWA dispatch portal on serverless GCP Cloud Run with offline-capable driver status updates, automated GPS timestamping, digital signature capture, and instant Firestore pub/sub sync to central dispatch telemetry.
The Measurable Outcome
100% paper manifest elimination, real-time fleet observability, billing cycle reconciliation compressed from 4 days to same-day dispatch completion, and automated compliance audit trails with zero transcription errors.